The online store tailormadeknitwear.com.gr belongs to the company GOLD FISH SA with VAT number 999126881, G.E.M.I. number 038796505000, hereinafter referred to as “tailormadeknitwear.com.gr” or “company” or “Tailor Made knitwear”. The registered office of the company is located at 14 Ptolemaion Street, P.O. Box 54630, Thessaloniki, Greece. You can contact us by e-mail at sales@tmk.gr or by phone at +30 2310 537 925
This version was updated 1 September 2020.
1.GENERAL TERMS AND CONDITIONS
The use of the tailormadeknitwear.com.gr website by the visitor/user implies the unconditional acceptance of the following terms of use. Therefore, the user must carefully read these terms before using the services of the online store and if he/she does not agree, he/she must not continue using the services provided. It is possible that these terms of use may change, therefore the visitor/user is requested to check for any changes. Continued use of the tailormadeknitwear.com.gr website, even after the changes, means unconditional acceptance of these terms.
Tailor Made knitwear makes every effort to ensure that the information contained on its website is accurate. Due to different monitors and devices, photos and product colors may vary. In case of errors (typographical , product descriptions, numerical) the company is not responsible.
2.INTELLECTUAL PROPERTY RIGHTS
The content and information contained in the website tailormadeknitwear.com.gr are intellectual property rights. The design of the website, text, images and graphics are the property of tailormadeknitwear.com.gr and are subject to the provisions of copyright.
3.PERSONAL DATA PROTECTION
You can see how we use your information in our Privacy Statement. Specifically:
3.1 What we collect and store
When you make purchases from Tailor Made knitwear, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, billing information (if invoice payment is selected) and optional account information such as username and password. We will use this information for purposes such as:
Send you information about your account and your order
Answers to your requests, including returns and complaints
Payment processing and fraud prevention
Set up your account for our store
Compliance with our legal and tax obligations, such as the calculation of taxes
Improving our store offers
To send you promotional messages
If you make an account, we will store your name, address, email and phone number, which will be used for future orders. All users can view, edit or delete their personal data at any time (except that they can change their username). The administrators of this site may also view and edit this information.
In general, we store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obliged to continue to retain it. For example, we will store order information for 10 years for tax and accounting purposes. This includes name, email address, telephone number and billing and shipping addresses.
3.2 Who in our team has access
Our team members have access to the information you provide us. For example, both platform administrators and store managers have access:
Order details such as what was purchased, when it was purchased and where it should be sent
Customer information such as name, email address, phone number, billing and shipping information.
Our team members have access to this information to help fulfill orders, process returns and support you.
3.3 What we share with third parties
We share information with third parties to help us provide shipping and storage services for your orders. For example, we provide the courier company we work with with your name, shipping address and phone number.
We accept card payments through a secure Piraeus Bank environment. When processing payments, some of your data will be transferred, including information required to process or support the payment, such as the total purchase amount and billing information..
3.4 Analytics
We collect data for statistical purposes such as to record the number of visitors to the page and browsing data.
3.5 Who is the Processing Manager
The contact details of the Company’s Data Protection Officer are sales@tmk.gr
4.COOKIES
Cookies are small files sent to your computer’s browser (web browser) by the web sites you visit to store information about your preferences.
When you sign in, we will also create several cookies to store your login information and screen options. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your login will remain for two weeks. If you log out of your account, the login cookies will be removed.
For users who register on our website, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time. The administrators of this website may also view and edit this information.
As you visit our website, we will monitor:
The products you have seen: we will use it to show, for example, products you have seen recently
Location, IP address and browser type: we will use these for purposes such as calculating VAT and shipping costs
Shipping address: we will ask you to enter this address so that we can, for example, estimate the shipping costs before you place an order and also to send you the order!
We will also use cookies to track the content of your shopping cart while you browse our site.
4.1 Management of COOKIES
Some people prefer not to allow cookies, which is why most browsers allow you to manage cookies in the way you prefer. In the Google Chrome browser, the Tools menu contains the Clear Browsing Data option. You can use this option to clear cookies and other site and plugin data.
To delete cookies on Firefox, see here. For Internet Explorer, see here. For Google Chrome, see here
