In case you are not satisfied with your purchase, you have the right to return / change products within 14 days from the date of receipt of the order.
You can request a change or credit for a next purchase within 6 months.
The first change is free. For every next change, the cost is 10€.
*In case of credit, as soon as we receive the return you will receive by e-mail a discount code equal to the amount of the value of the returned products. Within 6 months, use the code in your next order on the payment page by clicking on the option “you have a discount code”.
Products in the OUTLET category will not be returned unless they are faulty.
It is necessary for the product to be returned using its original packaging, not to be washed, worn and to include labels and retail receipts. If the product has been used or damaged, the refund will not be accepted. The shipment must be done with the cooperating company that we will indicate to you.
For returns from Cyprus and other countries (France, UK, Germany, Italy) the shipping and return expenses are charged to the buyer.
For the return or change of the product inform us via e-mail: email@example.com
The address for returns is :
GOLD FISH AE
ZIP code 54630 , Thessaloniki
Tel.: +30 2310 537 925
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